Red Tape Raiders

Newsviner Gets Satisfaction After Underwear Letdown

As far as consumer issues go, underwear is not a hot topic of debate. We just put them on in the morning and go. But when this Newsviner bought a pack of Fruit of the Loom, and they promptly started falling apart, she took action.

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Is Your Bank Using the Float on Your Checks, and then Charging YOU for NSF Fees?

In 2003 the Congress bowed to a massive industry lobbying effort, passed the Check Clearing for the 21st Century Act*, commonly known as 'Check 21'. It was supposed to mandate the speeding up of check processing so that it took only a day or two for checks to clear.

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How to complain about: Cell phones

If a tree falls in a forest and no one hears it, does it really make a sound? If a consumer complaint about cell phones is closed but no one has even read it, will any company care?

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Impostors still wreak havoc on tax returns

When Aaron Marks tried to electronically file his tax return last spring, it was rejected by IRS computers. The reason, according to the agency, was that someone had already filed a return using his Social Security number.

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Warning! New Policies among Corporations!

Do not, I repeat do not pay ahead on your bill! As usual, not a surprise, if you pay too much on a bill, do not send it. They will keep it! They will not refund your money if you cancel their service!

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Customer Service "GONE WILD"

Okay first of all you need to know that I will not back down when a wrong is committed by any company. It's long but worth the read and a good laugh for the day:

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How to save money on: Cell phones

Here are two data points that don't jibe: The average cell phone user pays $63 each month for their service, yet nearly half of cell users spend less than 200 minutes a month yakking on those phones. A lot of folks must be overpaying.

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My Quick N Easy 'How To' Write a Cancellation Letter

It may surprise you to learn how many internet searches are made for instructions on how to cancel a subscription. Just write 'cancel' on the bill, or email the subscription department, right?

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Fighting CIGNA and Winning: Round 2 and Counting

By now, we've all heard horror stories about health insurance companies denying benefits just when a person needs it most. The fact is health insurance companies work hard to deny services or payment for services.

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